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Details about ordering online:

We will contact you during regular business hours about the status of your order.

"Instant Rebates" Prices: cannot be guaranteed 24 hrs after the sale expires since these are promotions by the manufacturers/supplier and are strictly implemented. Expiry dates are indicated on the website’s product pages.

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‍PayBright Financing orders may take up to 48hrs in order for payments to clear.

Pick-up In-Store:
- We will send you an email letting you know that your order is ready for pickup.
- Orders will be held for up to 48 hours - except for expiring Instant Rebates.  

‍SHIPPING DELAYS:

Due to COVID-19 and higher than normal shipping volumes, there may be significant delays with shipped items. If possible, we encourage you to use our in-store pickup service available for all our stores starting May 19.

Orders for Shipping:

• In-stock  items will usually be shipped within 48hrs via Canada Post - Expedited. You will receive a shipping confirmation with a tracking #. Please notify us if you have not been contacted after 48hrs.
• Other shipping options are available but may require additional charges, please contact us for more information.
• Additional shipping fees may apply for orders to remote locations or oversize items. We will contact you to confirm if you wish to proceed.
• Additional processing time may be required if PayPal needs additional verification.

For Shipping & policy information Click Here

To Cancel your order Please contact us as soon as possible at:
Email: orders@kerrisdalecameras.com or
Phone: 604-263-3221 or 1-866-310-3245 (toll free) [Between 9:30-5:30PM PST]‍