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Our office is located in our original store in the heart of Vancouver's charming and historic neighbourhood of Kerrisdale.
We have a small team consisting of family members and long-time employees (who have been here so long that they seem like family).
CUSTOMER SERVICE
Compliments, concerns or complaints:
Click here to send an email direct to our senior management team.
We'll reply within one business day.
Product inquiries:
Click here to send an email to our customer service team at our Vancouver Store.
Our team usually replies within 1-2 hours during regular business hours (depending how busy our store is).
Phone: 604-263-3221
Long Distance Toll-free: 1-866-310-3245 (in Canada and USA)
On-line order inquiries:
Please click here to send an email regarding online ordering to our Vancouver store (a.k.a. "main store"). You'll usually receive a reply email within 1-2 hours during regular business hours.
Phone: 604-263-3221, Fax: 604-263-1651
Long Distance Toll-free: 1-866-310-3245 (in Canada and USA)
Accounting:
Click here to send an email to our Accounting dept.
Pone: 604-266-2622 Fax: 604-266-2246
Advertising and marketing opportunities:
Our marketing budget is completed each Fall for the coming year. If you would like to provide information about your company or organization’s opportunities, please click here to send an email.
PLEASE NOTE: during November and December we are unable to respond to marketing opportunities.
Buyer:
Click here to send an email to our Buyer.
Phone: 604-266-2622, Fax: 604-263-1651
Donation/Sponsorship Requests (community involvement):
Click here to find out about our Donation and Sponsorhip Guidelines, and how to submit a request. (Please note: we are unable to reivew requests during November and December)
MARKETING:
Media Inquiries (non-advertising sales):
Click here to contact us by email.
Personnel (Human Resources):
Email: jobs@kerrisdalecameras.com
Photolab:
Email: photolab@kerrisdalecameras.com
Phone: 604-263-3221 (Vancouver store)
Privacy Policy:
Customers: Click here to send an email to our Accountant
Employees: please refer to internal staff list.
Webmaster:
Please click here to send an email to our head office regarding suggestions or concerns about our website. For product related inquiries, please contact our sales associates at info@kerrisdalecameras.com.
2170 West 41st Ave. Vancouver, BC V6M 1Z5