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Please do not reply to this email as it is an automated notification. For customer support please visit www.kerrisdalecameras.com/contact-us

Thank You for your order!

We have received your order and will begin processing it immediately. All orders are subject to verification by Kerrisdale Cameras Ltd for pricing and availability, prior to shipping.

You will receive further email notifications to update your order status and keep you informed.  If your order can not be completed as requested, we will contact you as soon as possible.

If you will be picking up your order atone of our stores, please wait for an email confirmation saying your order is ready for pickup.  Orders will then be held for up to 48 hours.  

Important Pricing information for Pick-Up-in-Store orders: Payment will be processed in store when the order is picked up. Our website shows today’s prices. Your final prices will reflect the prices and deals active at the time of pick up.  

If the prices shown here are time-sensitive: we can not guarantee these sale prices if the order is picked up more than 24 hours after the sale price expires.  The reason is that many deals are the result of ‘instant rebates’ offered by the manufacturers/suppliers for us to pass along to you, and they will not accept our claims after the promotion’s expiry date. Expiry dates are indicated on the website’s product pages.

If you have placed a Pre-Paid Order or Special Order, delivery time will depend on these items arriving from the manufacturer/supplier and then shipped to you. In the very rare situation where our supplier changes prices prior to shipment, you will be notified and given the option to continue with the order or refund of any pre-paid deposit.

If your order is being shipped to you:

  • In-stock items will usually be shipped within one or two business days by Canada Post Expedited.You will receive a shipping confirmation with a tracking #.  
  • An additional day or two processing time may be needed if the PayPal payment system requires additional checking and verification.
  • If you’d like your order shipped by a different courier, or a faster shipping time, please contact us to inquire about these options and any additional costs.
  • Some orders to remote locations or oversized items may require additional shipping charges. We will contact you to confirm if you wish to proceed.
  • If you wish to cancel your order prior to shipping, please contact us as soon as possible at orders@kerrisdalecameras.com or 604-263-3221 or 1-866-310-3245 from 9:30-5:30pm PST (Monday to Saturday) and 11-5pm PST (Sundays).

Click for returnpolicies, privacypolicy and other terms and conditions that apply to this order.

CUSTOMER SERVICE:

            orders@kerrisdalecameras.com or 604-263-3221or 1-866-310-3245
            9:30-5:30pm PST (Monday to Saturday) and 11-5pm PST (Sundays).

COMPLIMENTS AND COMPLAINTS (yes, we welcome both)
                 headoffice@kerrisdalecameras.com

Thank You for shopping with KerrisdaleCameras!

Kerrisdale Cameras Ltd

2170 West 41 Ave
Vancouver, BC V6M 1Z5 

B.C.’s Family Owned & Operated Photo stores since 1961

Our Story 

VANCOUVER~ WEST VANCOUVER ~ NORTH VANCOUVER ~ BURNABY ~RICHMOND ~ COQUITLAM ~ LANGLEY ~VICTORIA